Voicemail Information

You can configure your DIDs to go to a specific Mailbox you have created here. First create a Mailbox, then go to Manage DIDs and change “Voicemail” to the appropriate Mailbox account.

Voicemail Access Codes:
*97 to access directly the Mailbox associated to the account you are dialing from. (Will prompt for Password only)
*98 to access your Voicemail and choose one of your Mailbox accounts. (Will prompt for Mailbox ID and Password)

If you don’t have access to our VoIP network and would like to check your Voicemail, you can simply dial your number. Once the Voicemail system answers your call, press the asterisk key (*). When logged in to your voicemail, press 0 for options. You can record your greeting and temporary greeting from there. Please note that Voicemail system is not centralized. It is independant and per server. For example, if your DID is currently on POP losangeles (Los Angeles) and you dial *97 on newyork (New York), you will not access the same Mailbox. The same issue can occur if you change the POP (server) of your DID to another server. If you would like our team to migrate your Voicemail messages and unavailable message to another server, please send us an email to support@voip.ms with the details.